Terms and Conditions

Please carefully read through our Terms and Conditions detailed below on this page (and any other pages referenced) in regards to how Little Ummah Toy Shop supply products listed on our website (www.littleummah.co.uk). By ordering products from our website, you agree to be bound by these terms and conditions.

If you do not accept these terms and conditions, please note you should NOT order from Little Ummah Toy Shop. If you have any questions regarding the content of the terms and conditions please do not hesitate to get in touch via contactus@littleummah.co.uk

Who we are…

We are an Islamic Toy Shop trading under the name of Little Ummah to serve the needs for the `Little` of our `Ummah`. We own and run the website www.littleummah.co.uk for sale of our products.

Our Customer…

Whilst we serve fun educational products for the children of the Ummah, please ensure when ordering that:

  • you are at least 18 years old.
  • you are in a position to enter a legal binding contract.

How the contract is formed…

When you place an order on our website, Little Ummah Toy Shop will sell you the goods detailed in your order form and automatically adjust stock to prevent other customers from buying your goods.

Once payment is complete your order is booked, we will send you a confirmation (using the email address provided at the time of purchase) that your order has been received (Jazak`Allah for your order). Once again, when Little Ummah Toy Shop has accepted, processed, and dispatched your order to you, we will send you a confirmation email (Alhumdu`lillah your order is complete). At this point your order is now with the courier and cannot be cancelled.

Your credit/debit card or paypal account will be authorised by our payment gateway system (PayPal) and may usually take a few days to appear on your bank statements. Note our transactions will appear on your statements as `PAYPAL, *LITTLEUMMAH`.

Your Rights…

As a customer of Little Ummah Toy Shop you have the right to cancel your contract with us at any time within 14 (working) days from the date you placed your order. To cancel an order you must notify us in writing via orders@littleummah.co.uk We will ensure you receive a full refund on the price you paid for the product(s) at the time of ordering (excludes shipping charges), and ensure the monies are deposited back to you ASAP or within 30 days InShaAllah in accordance to our `shipping and returns` policy.  The returns policy excludes any items that have been specially customised or personalised for you. Please note if you have cancelled an order, you must return the product(s) back to us immediately in the same condition as they were shipped out to you at your own cost and risk. Whilst the products are in your possession you have a duty for reasonable care. Failure to comply to this will ensure we are able to claim against you for compensation. This does not affect your statutory rights.

When your goods will arrive…

Please refer to our `Shipping and Returns` policy for timelines specified on order processing and delivery. These timelines are stated as approximate only and may be quicker or longer depending on exceptional circumstances.

Pricing and Promotions…

All product prices and promotions will be as quoted on our website, except where we have made an obvious mistake. All our pricing includes VAT (where applicable).

We may change product prices from time to time and choose to increase or decrease times for our promotions; however this will not affect you if your order has already been dispatched. Where we identify incorrect pricing before dispatching goods to you, we shall at our earliest convenience write to you and inform you of your right to cancel the order; or we may (at our discretion) choose to continue to sell you the goods at that price.

All pricing on our website is specified in GBP (Great British Pounds) ONLY.

Product Descriptions…

We try our best to describe the products as accurately as possible and try to ensure our images are a true representation of the goods we are selling to you. However, we are unable to take responsibility for any errors that may be caused by your browser settings or computer / electronic device.

Jazak`Allah for taking the time out to read through and abide by our Terms and Conditions.

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